Farm water: observations that help find the problem

This guide helps collect information; it does not diagnose or replace an electrician, plumber, water supplier or other suitable professional.

Safety first: Do not open electrical equipment, enter tanks or confined spaces, taste suspect water, work on pressurised components, or excavate to find a pipe. Keep people and stock away from electrical hazards, unstable ground and contaminated water.

No water or low flow

  • Is the problem at one outlet, one line or the whole property?
  • Are source/tank levels visibly normal from a safe position?
  • Has the supplier issued an outage or restriction notice?
  • When did it begin, and was it sudden or gradual?
  • Any unusual pump sound, rapid cycling or alarm?

Possible leak

  • New wet spots, greener strips, erosion or pooling?
  • Tank level falling when demand should be low?
  • Pump operating more often than usual?
  • Which valves or branches can a competent person safely isolate?
  • Photograph and mark the suspected area without digging

Overflowing trough

  • Is the float, arm or guard visibly damaged?
  • Is stock pressure affecting the valve or trough position?
  • Is the trough base stable and reasonably level?
  • Can the supply be safely isolated to prevent waste?

Dirty, salty or unusual water

  • Stop using suspect water for people until appropriately assessed
  • Note colour, odour, sediment and which outlets are affected
  • Check supplier notices and recent weather or earthworks
  • Arrange suitable water testing where quality is uncertain

Information to send

Property location; water source; system sketch if available; tank/pump/trough details; when the issue began; areas affected; recent changes; photos; short video or sound recording if safe; and any steps already taken.